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Got a question while shopping at Wyrth? This is the place to start. Find the answers you need from our frequently asked questions or our award-winning support team.

Wyrth Help Center | WYRTH

Canada Shipping Rates

Standard Shipping over $100 (2-6 business days) - Free

Standard Shipping up to $99.99 (2-6 business days) - Calculated at checkout

Receive free Standard Shipping within Canada on orders over $100, before taxes and after discounts have been applied. Express shipping is currently unavailable.

Please note if your delivery is going to a remote location, free shipping does not apply.

U.S Shipping Rates

Standard Shipping (2 - 6 business days) - Calculated at checkout

Orders shipped to the US may be subject to customs and duties imposed by US customs. Customers are solely responsible for paying all duties and customs fees. All rates are in Canadian dollars (CAD). We do not accept returns or exchanges on orders from the USA. 

All sales are FINAL. Express shipping is currently unavailable.

All orders placed between Monday-Friday (excluding holidays) will be processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day. We ship to all Canadian provinces via Canada Post.

Orders shipped via Canada Post standard shipping take between 3–7 business days to arrive, depending on your location.

Please note: During sale and holiday periods, you may experience longer than normal processing times up to 3 business days.

What is your shipping policy?

Use the code GIFTFORYOU to save 10% off on your order 🎉

Where can I get a discount?

Once your order has shipped, you will receive an email with your tracking number. Simply click on the link in the email to track the progress of your shipment.

<span id="isPasted" style="color: rgb(60, 81, 100); font-family: Karla, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: -0.35px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Once your order has shipped, you will receive an email with your tracking number. Simply click on the link in the email to track the progress of your shipment.

How can I track my order?

No, you do not need to register before placing an order, you can simply proceed with a guest checkout and register later!

<span id="isPasted" style="color: rgb(60, 81, 100); font-family: Karla, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: -0.35px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">No, you do not need to register before placing an order, you can simply proceed with a guest checkout and register later!

Do I need to register online before placing an order?

Simply visit your Account, click 'View Address' and then 'edit' to change your account information.

<p id="isPasted" style="box-sizing: border-box; margin: 0px 0px 25px; color: rgb(60, 81, 100); font-family: Karla, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: -0.35px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Simply visit your <a href="https://www.wyrthhome.com/account" style="box-sizing: border-box; color: var(--colorLink); text-decoration: none; background: transparent; border-bottom: 1px solid rgba(60, 81, 100, 0.15); position: relative; display: inline-block;">Account</a>, click &apos;View Address&apos; and then &apos;edit&apos; to change your account information.

How can I change the details of my account?

Due to quick turn-around time of our orders, we cannot modify, cancel or apply coupon codes once an order has been placed.

<span id="isPasted" style="color: rgb(60, 81, 100); font-family: Karla, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: -0.35px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Due to quick turn-around time of our orders, we cannot modify, cancel or apply coupon codes once an order has been placed.&#xA0;

Get more information

How can I track my order?

Do I need to register online before placing an order?

How can I change the details of my account?

Can I change or cancel my order?

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